Virtual Open House Series
SJW is pleased to host a series of webinars covering popular topics. These live, interactive Zoom events feature in-house experts from a range of departments. Each presenter summarizes information frequently requested by SJW customers, and a moderator facilitates a live Q&A portion to follow.
Check back for updates soon!
Topic: Advanced Leak Detection - Technology Showcase: Listening for Leaks
Date: Thursday, February 11, 2021
Presenters: Hannah Lin, Senior Associate Engineer, Mark Gutierrez, Leak Detection Technician, and Damon Rodriguez, Leak Detection Technician.
Description: Through years of innovation, SJW has developed a cutting-edge water loss prevention program that combines acoustics and sensors installed on fire hydrants to detect leaks before they become a major problem. This technology has made us an industry leader in fighting water loss, benefiting our customers and distribution system in multiple ways.
Topic: Water Rates – Everything You Wanted to Know and More!
Date: Friday, December 11, 2020
Presenters: Sharon Whaley, Corporate Communications Manager, and Q&A with John Tang, Vice President of Regulatory Affairs.
Description: Together, Sharon and John will discuss how water rates are set, what you get for your money, and what to expect in 2021. Questions are welcome!
For more background information about water rates in 2021, go to our 2021 Water Rates page.
Topic: Emergency Preparedness
Date: Thursday, November 12, 2020
Presenters: Jim Wollbrinck, Director of Emergency Management and Business Resiliency, San Jose Water and Don Schumacher, Lead Superintendent, The Connecticut Water Company
Description: We’ve gone bi-coastal for our Emergency Preparedness Virtual Open House with San Jose Water and Connecticut Water. Together, Jim Wollbrinck of SJW and Don Schumacher of Connecticut Water, respected leads of emergency management and security, break down information that all customers should be aware of in the event of an emergency. Find out how a major earthquake or fire could affect your power and water lines, how much water and other supplies a typical household needs, and best practices for securing these items.
For more information on our Emergency Preparedness page.
Topic: Smart Water Meters
Date: Thursday, September 17, 2020
Presenter: Kateline Lin, P.E., Associate Engineer
Description: Smart water meters represent the next generation of water meter technology. You can check your water usage at the touch of button anytime, monitor for leaks, set up usage notifications, and more. Join our webinar to learn more about SJW’s roadmap to bringing smart water meters to you!
For more background information about smart meters, go to our Advanced Metering Infrastructure page.
Topic: Water Quality
Date: Thursday, August 13, 2020
Presenter: Francois Rodigari, Director of Water Quality & Environmental Services at SJW
Description: For Water Quality Month, our expert Francois Rodigari provides an overview of our rigorous water testing process, discusses steps SJW is taking to address PFAS concerns, and answers any questions you may have.
For more information about your water quality, visit our Water Quality page.
Download a copy of our 2019 Water Quality Report here:
Hannah Lin: Advanced Leak Detection
Hannah Lin is a Senior Associate Engineer in San Jose Water’s Capital Planning and Asset Management department. A member of San Jose Water’s Leak Detection team, she is also a key contributor to the Asset Management Program, and is responsible for asset management plans, studies, and initiatives. She holds a B.S. and M.S. in Civil Engineering from Stanford University and UC Berkeley, and is a registered California Professional Engineer and Certified Reliability Leader.
Mark Gutierrez: Advanced Leak Detection
Mark Gutierrez is a Leak Detection Technician and a member of San Jose Water's Leak Detection Team — a group that lives within the Engineering Department. An 11-year veteran of San Jose Water, he began with the company as a Distribution worker. In this role, he maintained and repaired infrastructure. He has been at the forefront of the Leak Detection Program and Team since its inception. Mark has a wealth of knowledge about the program and loves working with customers. He is very committed to making Leak Detection a great success!
Damon Rodriguez: Advanced Leak Detection
Damon Rodriguez is a Leak Detection Technician and a member of the San Jose Water Leak Detection Team. He has been with the company for 18 years, beginning in the Distribution Department, where he maintained and repaired infrastructure. He recently moved to the Engineering Department to focus on leak detection. He has been a pioneer in this field — instrumental in implementing the program and building the team.
Sharon Whaley: Water Rates
Sharon Whaley is the Corporate Communications Manager at San Jose Water. She oversees the company’s social media platforms, brand collateral, and community outreach efforts. She has been actively involved in San Jose Water’s recycled water, conservation, and sustainability programs as well as part of the Advanced Metering Infrastructure (AMI) pilot. Whaley obtained an Bachelor of Science degree in Business Administration from San Jose State and a Masters of Business Administration degree from Santa Clara University.
John Tang: Water Rates
John Tang is Vice President of Regulatory Affairs and Government Relations for San Jose Water. His career spans more than 25 years in the areas of environmental engineering and public affairs. John is currently responsible for leading the company’s regulatory affairs, corporate communications, and government relations programs. John holds BS and MS degrees in Civil Engineering from San Jose State University and an MBA from Columbia University. He is a licensed Professional Engineer in California.
Kateline Lin: Smart Water Meters
Kateline Lin is an Associate Engineer in the Capital Planning and Asset Management department at San Jose Water. She is responsible for master planning, capital budgeting, and justification of proposed water facilities. She has been actively involved in San Jose Water's pursuit of Advanced Metering Infrastructure (AMI) since 2018.
Ms. Lin obtained a Bachelor of Science degree in Civil Engineering and a Master of Science degree in Environmental Engineering and Science from Stanford University. She is registered as a Professional Civil Engineer in California.
Francois Rodigari: Water Quality & PFAS
As the Director of Water Quality and Environmental Services at San Jose Water, Francois Rodigari is responsible for drinking water compliance, distribution system water quality, and environmental compliance. He previously worked for East Bay Municipal Utility District (EBMUD), Northern Testing Laboratories in Anchorage, Alaska, and the Alaska Health Project in Anchorage, Alaska.
Mr. Rodigari obtained a Business Certificate in Switzerland, a Bachelor of Science degree in Biology, and a Master of Science degree in Environmental Quality Engineering from the University of Alaska Fairbanks. He holds D2 Water Distribution Operator and T3 Water Treatment Operator certifications, both issued by the California State Water Resources Control Board.
Jim Wollbrinck: Emergency Preparedness
Jim Wollbrinck is responsible for all aspects of Emergency Management (Plans, Procedures, Training and Exercise) as well as Corporate Security Systems and Procedures. He participates in many organizations in the security, business continuity and emergency preparedness fields at a local, state and national level. A graduate of USF with a B.S. in Applied Economics, Wollbrinck also holds a Grade 3 Water Treatment Operator Certification through the California State Water Resources Control Boards, Division of Drinking Water, and is a former Senior Member of the American Society for Quality.
Don Schumacher: Emergency Preparedness
Don Schumacher is the Lead Superintendent for The Connecticut Water Company. He is responsible for leading the company’s programs on Safety, Emergency Management, and Physical Security. Mr. Schumacher holds both a Class 2 Water Distribution Operator’s and Class 2 Water Treatment Operator’s Licenses. He is also Board Certified in Security Management as a Certified Protection Professional.