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SJW Open House Webinar Series


SJW is pleased to host a series of webinars covering popular topics. These live, interactive Zoom events will feature in-house experts from our Water Quality, Conservation and Engineering departments. Each presenter summarizes information frequently requested by SJW customers, and a moderator facilitates a live Q&A portion to follow. Take advantage of this opportunity to ask your questions in real-time.

Past Webinars

Topic: Emergency Preparedness

Date: Thursday, November 12, 2020

Presenter: Jim Wollbrinck, Director of Emergency Management and Business Resiliency, San Jose Water and Don Schumacher, Lead Superintendent, The Connecticut Water Company

Description: We’ve gone bi-coastal for our Emergency Preparedness Virtual Open House with San Jose Water and Connecticut Water. Together, Jim Wollbrinck of SJW and Don Schumacher of Connecticut Water, respected leads of emergency management and security, break down information that all customers should be aware of in the event of an emergency. Find out how a major earthquake or fire could affect your power and water lines, how much water and other supplies a typical household needs, and best practices for securing these items. 

For more information about emergency preparedness, visit www.sjwater.com/emergency-prep.

Download a PDF of the presentation here.




Topic: Smart Water Meters

Date: Thursday, September 17, 2020

Presenter: Kateline Lin, P.E., Associate Engineer

Description: Smart water meters represent the next generation of water meter technology. You can check your water usage at the touch of button anytime, monitor for leaks, set up usage notifications, and more. Join our webinar to learn more about SJW’s roadmap to bringing smart water meters to you!

For more background information about smart meters, go to www.sjwater.com/AMI.

Download a PDF of the presentation here.


Topic: Water Quality & PFAS - What’s It All About?

Date: Thursday, August 13, 2020

Presenter: Francois Rodigari, Director of Water Quality & Environmental Services at SJW

Description: For Water Quality Month, our expert Francois Rodigari provides an overview of our rigorous water testing process, discusses steps SJW is taking to address PFAS concerns, and answers any questions you may have.

Download a PDF of the presentation here.

For more information about your water quality, visit sjwater.com/water-quality

Download a copy of our 2019 Water Quality Report here:

2019 Water Quality Report cover







Past Presenters

Kateline Lin's headshot

Kateline Lin: Smart Water Meters

Kateline Lin is an Associate Engineer in the Capital Planning and Asset Management department at San Jose Water. She is responsible for master planning, capital budgeting, and justification of proposed water facilities. She has been actively involved in San Jose Water's pursuit of Advanced Metering Infrastructure (AMI) since 2018.

Ms. Lin obtained a Bachelor of Science degree in Civil Engineering and a Master of Science degree in Environmental Engineering and Science from Stanford University. She is registered as a Professional Civil Engineer in California.

Francois Rodigari's headshot

Francois Rodigari: Water Quality & PFAS - What's It All About?

As the Director of Water Quality and Environmental Services at San Jose Water, Francois Rodigari is responsible for drinking water compliance, distribution system water quality, and environmental compliance. He previously worked for East Bay Municipal Utility District (EBMUD), Northern Testing Laboratories in Anchorage, Alaska, and the Alaska Health Project in Anchorage, Alaska.

Mr. Rodigari obtained a Business Certificate in Switzerland, a Bachelor of Science degree in Biology, and a Master of Science degree in Environmental Quality Engineering from the University of Alaska Fairbanks.  He holds D2 Water Distribution Operator and T3 Water Treatment Operator certifications, both issued by the California State Water Resources Control Board.

Jim Wollbrinck headshot

Jim Wollbrinck: Emergency Preparedness

Jim Wollbrinck is responsible for all aspects of Emergency Management (Plans, Procedures, Training and Exercise) as well as Corporate Security Systems and Procedures. He participates in many organizations in the security, business continuity and emergency preparedness fields at a local, state and national level. A graduate of USF with a B.S. in Applied Economics, Wollbrinck also holds a Grade 3 Water Treatment Operator Certification through the California State Water Resources Control Boards, Division of Drinking Water, and is a former Senior Member of the American Society for Quality.

Don Schumacher headshot

Don Schumacher: Emergency Preparedness

Don Schumacher is the Lead Superintendent for The Connecticut Water Company.  He is responsible for leading the company’s programs on Safety, Emergency Management and Physical Security. Mr. Schumacher holds both a Class 2 Water Distribution Operator’s and Class 2 Water Treatment Operator’s Licenses.  He is also Board Certified in Security Management as a Certified Protection Professional.