Emergency Notifications
San Jose Water Encourages All Customers to Conserve Water
Learn more about saving 15% from 2019 levels at www.sjwater.com/droughtHelp & Information
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COVID-19
Learn more about what San Jose Water is doing to keep our customers and staff safe during the pandemic.
How to Read Your Bill
Get an overview of the information located on your billing statement, including an annotated bill explaining each section.
Category: Understand Billing
Rate Information, Cases + FAQs
Learn more about why water rates have increased.
Category: Rates & Regulations
How to Check for Water Loss
Water loss can be expensive and cause property damage. Learn how to see if you're losing water.
Category: Leaks & Water Loss
What to do in an Emergency
Being prepared for the next emergency is the best thing you can do to insure your health and safety. Check our Emergency Preparedness page for tips and resources on how to be prepared.
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Check for Water Loss
Learn about a simple way to detect water loss at your home or business.
Category: Leaks & Water Loss
How to Read Your Bill
See every part of your bill explained.
Category: Understand Billing
Water Pressure
Understand high and low water pressure, and how to manage both.
Category: Water Quality
Water Rate Assistance Program
Do You Qualify for a Water Bill Discount?
Category: Rebates & Incentives