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Advanced Metering Infrastructure

Learn more about our combination with Advanced Metering Infrastructure.

Category: Help & Information



Learn more about what San Jose Water is doing to keep our customers and staff safe during the pandemic. 

How to Read Your Bill

Get an overview of the information located on your billing statement, including an annotated bill explaining each section.

Category: Understand Billing


Rate Information, Cases + FAQs

Learn more about why water rates have increased.

Category: Rates & Regulations

How to Check for Water Loss

Water loss can be expensive and cause property damage. Learn how to see if you're losing water.

Category: Leaks & Water Loss

What to do in an Emergency

Being prepared for the next emergency is the best thing you can do to insure your health and safety. Check our Emergency Preparedness page for tips and resources on how to be prepared. 


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Check for Water Loss

Learn about a simple way to detect water loss at your home or business.

Category: Leaks & Water Loss

How to Read Your Bill

See every part of your bill explained.

Category: Understand Billing

Water Pressure

Understand high and low water pressure, and how to manage both.

Category: Water Quality

Water Rate Assistance Program

Do You Qualify for a Water Bill Discount?

Category: Rebates & Incentives