Emergency Notifications
San Jose Water Encourages All Customers to Conserve Water
Learn more about saving 15% from 2019 levels at www.sjwater.com/droughtHelp & Information
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COVID-19
Learn more about what San Jose Water is doing to keep our customers and staff safe during the pandemic.
How to Read Your Bill
Get an overview of the information located on your billing statement, including an annotated bill explaining each section.
Category: Understand Billing
Rate Information, Cases + FAQs
Learn more about why water rates have increased.
Category: Rates & Regulations
How to Check for Water Loss
Water loss can be expensive and cause property damage. Learn how to see if you're losing water.
Category: Leaks & Water Loss
What to do in an Emergency
Being prepared for the next emergency is the best thing you can do to insure your health and safety. Check our Emergency Preparedness page for tips and resources on how to be prepared.
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Color, Sediment, Taste & Odor FAQs
Many factors affect your water. See answers to frequently asked questions about its attributes.
Category: Water Quality