Get an overview of the information located on your billing statement, including an annotated bill explaining each section.
Category: Understand Billing
Learn more about why water rates have increased.
Category: Rates & Regulations
Our rates are set by an independent third party. Find out what factors determine them.
Water loss can be expensive and cause property damage. Learn how to see if you're loosing water.
Category: Leaks & Water Loss
Beginning in 2016, the Santa Clara Valley Water District began delivering fluoridated water to SJW. Find answers to your questions about it here.
Category: Water Quality
What part of the system am I responsible for?
See how we're improving our infrastructure, including a map of where improvement projects are happening.