Our Company

Who We Are

Founded in 1866, San Jose Water is an investor owned public utility, and is one of the largest and most technically sophisticated urban water systems in the United States. We serve over 1 million people in the greater San Jose metropolitan area with high quality, life sustaining water with an emphasis on exceptional customer service. SJW also provides services to other utilities including operations and maintenance, billing, and backflow testing. By sharing these services with others, we benefit the local community, lower the cost of water operations, and improve opportunities.

SJW is owned by SJW Group, a publicly traded company listed on the New York Stock Exchange under the symbol SJW. SJW Group also owns: Connecticut Water Company in CT; Maine Water Company in Maine; and SJWTX, Inc. (dba Canyon Lake Water Service Company) in Texas.

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San Jose Water's Mission Values and Vision. Trusted professionals, passionate about delivering life sustaining, high-quality water and exceptional service to families and communities while protecting the environment and providing a fair return to shareholders. San Jose Water's values are service, compassion, teamwork. respect, trust, integrity, and transparency. San Jose Water's vision is to serve customers, communities. employees, shareholders and the environment at world class levels.

Hear directly from our CEO, Eric W. Thornburg, in the video below.

Community Programs

Learn more about how we support our local communities.

Water Blogged

Get behind the scenes news on all things San Jose Water, including conservation tips, employee programs and local water info at our blog.

Contact Us

See contact information for San Jose Water departments, report waste, request visits and more.

News & Media

Browse our press releases, brand standards and other press materials.

Corporate Responsibility

We are deeply committed to the communities where we live, work and serve. 

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