Emergency Notifications
San Jose Water Encourages All Customers to Conserve Water
Learn more about saving 15% from 2019 levels at www.sjwater.com/drought
Is the Drought Over?
Is the drought over?
The rain has been falling and it’s a wonderful feeling. But does this amazing weather mean the drought is over? In a word – no!
What’s the status of the water supply? When will we know more about the snowpack? What should I do now? Here's our latest drought update.
In response to the extreme drought facing our community, the California Public Utilities Commission (CPUC) approved our Mandatory Conservation Plan on November 17, 2021.
San Jose Water will implement the new plan shortly. A brochure outlining the details will be mailed to all customers within the next week.
Drought Update
California is facing historic drought conditions after a very dry winter.
For more information, go to www.sjwater.com/drought
Conservation
Water is a precious resource. Saving it now means more for generations to come. Conservation can also help you save on your water bill. Learn how you can conserve on our Conservation page.
Water Quality
Our water composition meets or surpasses all state and federal drinking standards. Check out our 2020 Water Quality report.
Looking for information on a possible water source change or general water quality questions? Check out our Water Quality page.
Missed our Water Quality/PFAS webinar? Download a copy of the presentation.
WRAP & Billing
If you’re struggling to pay your water bill, we’re here to help!
From WRAP to our flexible payment plans and easy new online pay portal, we will work with you.
Contact us at (408) 279-7900 or customer.service@sjwater.com
Use our payment center to pay your San Jose Water bill with Visa, MasterCard and Discover!
Are you in our service area?
the San Jose Water service area.
Tracking Every Drop
Great November numbers! Our goal is to reduce usage 15% from 2019 levels. Check out our Drought Page for more info.
In the News
Cost of Capital Public Participation Hearing
The California Public Utilities Commission is hosting a public forum to discuss SJW’s Cost of Capital application on March 24, 2022 at 6 PM. Learn more at www.sjwater.com/costofcapital.
Water Shutoffs May Resume in 2022
Although we are not shutting off water service due to non-payment at this time, the shutoff moratorium is expected to end December 31, 2021. This means you will need to pay your bill. Learn more here.
For more of the latest SJW buzz, visit our News & Media page.
How to Read Your Water Meter
This short video guides you through reading your SJW water meter.