Emergency Notifications
SJW is Maintaining Safe and Reliable Water Service During the Coronavirus (COVID-19) Pandemic
Notification details
SJW Replaces 175,000 Pike Tank
A major part of SJW’s commitment to provide safe and high-quality drinking water to our customers is the replacement of aging infrastructure. We’re happy to announce the completion of our most recent effort: replacing the Pike Tank in Saratoga. Read more in our latest Water Blogged.
COVID-19
Learn how SJW is addressing this ongoing situation at sjwater.com/COVID-19.
Hassle-free Payments: Pay Bills with your Credit Card
San Jose Water is now accepting Visa, MasterCard and Discover! Get started today and make payments a breeze. Go here to pay!
Meter Reading Resumes
Effective June 1, 2020, SJW resumed meter reading with enhanced safety precautions. Please maintain six feet of distance from our meter readers when you see them out in the field. In light of COVID-19, since March 17, 2020, SJW had suspended meter reading and established estimating billing for the safety of our employees and customers. For more information about this change, read our Frequently Asked Questions.
Protecting Our Employees
While most of our employees are now telecommuting, our front-line employees remain hard at work in the field.
⚠️ Please practice social distancing guidelines (6 feet away) when you see SJW employees in the field.
Water Rate Assistance Program
Did you know? Income-qualified customers receive a 15% water bill discount through our Water Rate Assistance Program (WRAP). More info.
Understand Billing & How to Read Your Meter
Get tips on reading your bill, online billing, reading your meter, and related information.
Conservation
Water is a precious resource. Saving it now means more for generations to come. Conservation can also help you save on your water bill. Click here to learn how you can conserve.
Water Blogged
With over 230,000 water meters throughout SJW’s 140-square mile service area and just one department responsible for making sure each and every one of them are in tip top shape: we devote our latest edition of Water Blogged to the amazing Meter Shop team!
Learn about your rates
As our costs of providing service increase, so must our rates. Learn more about rates and the rate setting process.
Work with SJW
See why people love working here, and view open positions.
Are you in our service area?
the San Jose Water service area.
Local Wildfire Updates
With the CZU and SCU Lightning fires more than 60% contained, Cal Fire has lifted the mandatory evacuation orders that affected approximately 55 customers in our service area. But, much work still remains to have the fires fully contained and to see full air quality improvements in the area. SJW continues to work closely with local fire officials to make sure water supplies are available for fire protection. More information is available at .
SJW President Andy Gere featured on UCLA podcast
As a water utility, we’re also in the public health business. Catch SJW President Andy Gere on the latest episode of UCLA's LiveWell podcast to talk all things water supply, water quality, and how this ties in with our commitment to sustainability. 💧♻️🎧
What’s in My Water?
Our water composition meets or surpasses all state and federal drinking standards. Understand what makes water quality high.
Miss our Aug. 13 webinar on Water Quality/PFAS? Download a copy of the presentation from the Open House webinar series page.