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Advanced Metering Infrastructure (AMI)

SJW has officially filed to install Advanced Metering Infrastructure (AMI) throughout our service area. This technology offers the ability to access an online portal or smartphone app and see your water usage in real time. What does this mean for you? An easier and faster way to read your meter, detect leaks and monitor your water usage. Learn more here.

1/22/20: The South Bay Aqueduct leak has been repaired and normal water operations have been resumed. SJW customers who had been switched to groundwater sources are being transitioned over the next few days to their typical imported water supplies from Valley Water's treatment plants.

We appreciate the great efforts of Valley Water staff during this incident. And huge props to SJW's Operations team who quickly moved water supplies throughout our system to make sure no customers went without water service.

SJW workers installing a new residential waterline

Water Blogged

Heading into 2020, SJW continues its commitment to maintain and upgrade our water system, investing almost $120 million to ensure we can safely and efficiently serve customers now and for the next 100 years. Check out our latest blog for an overview of key ongoing and upcoming projects.

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Understand Billing

Get tips on reading your bill, online billing, reading your meter, and related information.

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What’s in My Water?

Our water composition meets or surpasses all state and federal drinking standards. Understand what makes water quality high.  

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Introducing San Jose Water Warriors

Learn more about a few of the SJW team members working behind the scenes to keep your taps flowing.

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Get 15% off your water bill with the WRAP program

Certain customers are eligible for a 15% discount and/or other rebates and incentives. See if you qualify.

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Work with SJW

See why people love working here, and view open positions. 

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Learn about your rates

As our costs of providing service increase, so must our rates. Learn more about rates and the rate setting process. 

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2020 Rate Changes

SJW Supports Australia Fire Relief

Disaster Relief Customer Protections

Hamilton Avenue

PFAS – What’s in my water?