A Peek at Wetlands Conservation
SJW's mission includes not only delivering high-quality water to our customers but also protecting the health of the watersheds that supply this precious resource. As part of our ongoing commitment to environmental stewardship and sustainability, we maintain a number of critically important wetland mitigation sites on the Los Gatos Creek Watershed and in Santa Clara County. Check out the full story in our latest blog.
2020 Water Quality Report
SJW Customers: we welcome you to review our latest annual Water Quality Report.
Read on for all the information you need to know about your water service including precise sampling results, plans for improvements to monitoring, a handy reference guide for common terminology and more.
Million
people
served
Spent on
infrastructure
each year
24 miles of
pipe replaced
per year
Cost of
a gallon
of water
Pay Your Bill Online
Use our payment center to pay your San Jose Water bill with Visa, MasterCard and Discover!
Understanding Your Water Bill
Billing & Metering 101: get tips on reading your bill, online billing, reading your meter, and much more.
Rates 101: learn more about our rates and the rate setting process.
Missed a Payment?
SJW Customers: if you’re struggling to pay your water bill, we’re here to help! From WRAP to our flexible payment plans and easy new online pay portal, we will work with you. Contact us at (408) 279-7900 or customer.service@sjwater.com
Conservation
Water is a precious resource. Saving it now means more for generations to come. Conservation can also help you save on your water bill. Learn how you can conserve on our Conservation page.
Protecting Our Employees
While most of our employees are now telecommuting, our front-line employees remain hard at work in the field.
⚠️ Please practice social distancing guidelines (6 feet away) when you see SJW employees in the field.
COVID-19
Find all resources related to how SJW is addressing the pandemic on our COVID-19 page.
Are you in our service area?
the San Jose Water service area.
In the News
Cost of Capital Application Filing
On May 3, 2021, San Jose Water filed Application 21-05-004 with the California Public Utilities Commission to increase rates to establish its authorized Cost of Capital for the period of January 1, 2022 through December 31, 2024. To learn more, visit our Cost of Capital application page.
Water Shutoffs May Resume in 2021
General Rate Case Update
The 45-day update now proposes lower numbers on the average monthly residential bill with a 3/4-inch meter.
Virtual Open House Series
Missed one of our recent webinars? Find copies of past presentations here.
For more of the latest SJW buzz, visit our News & Media page.
Belgatos Reservoir Replacement Project
Infrastructure improvements are crucial to ensuring the continued health, safety and reliability of your water service. Check out this overview of the recently completed Belgatos Reservoir Replacement Project for a peek at your Rate Dollars at Work!
What’s in My Water?
Our water composition meets or surpasses all state and federal drinking standards. Check out our 2020 Water Quality report.
Looking for information on a possible water source change or general water quality questions? Check out our Water Quality page.
Missed our Water Quality/PFAS webinar? Download a copy of the presentation.