Emergency Notifications
San Jose Water Encourages All Customers to Conserve Water
Learn more about saving 15% from 2019 levels at www.sjwater.com/drought
Mandatory Conservation Plan Approved by CPUC
November 17, 2021
In response to the extreme drought facing our community, the California Public Utilities Commission (CPUC) approved our Mandatory Conservation Plan on November 17, 2021.
San Jose Water will implement the new plan shortly. A brochure outlining the details will be mailed to all customers within the next week.
Drought Update
California is facing historic drought conditions after a very dry winter.
For more information, go to www.sjwater.com/drought
Conservation
Water is a precious resource. Saving it now means more for generations to come. Conservation can also help you save on your water bill. Learn how you can conserve on our Conservation page.
Water Quality
Our water composition meets or surpasses all state and federal drinking standards. Check out our 2020 Water Quality report.
Looking for information on a possible water source change or general water quality questions? Check out our Water Quality page.
Missed our Water Quality/PFAS webinar? Download a copy of the presentation.
WRAP & Billing
If you’re struggling to pay your water bill, we’re here to help!
From WRAP to our flexible payment plans and easy new online pay portal, we will work with you.
Contact us at (408) 279-7900 or customer.service@sjwater.com
Use our payment center to pay your San Jose Water bill with Visa, MasterCard and Discover!
Are you in our service area?
the San Jose Water service area.
In the News
Christmas in the Park
The tradition continues! Christmas in the Park is back at Plaza de Cesar Chavez in downtown San Jose, with SJW’s beautifully decorated tree once again available for your viewing pleasure. We’re proud to support this family-oriented tradition of lights, trees and fun exhibits.
If you're staying local over Thanksgiving weekend, be sure to catch the tree lighting Friday, November 26th! Details at www.christmasinthepark.com.
Operation Gobble
We are so proud to once again support California Water Association's annual #OperationGobble program, a joint water utility-driven mission to ensure the neediest members of communities across the state can enjoy a hearty Thanksgiving meal.
Big thanks to Senator Dave Cortese and Patrick Ahrens representing Assemblymember Evan Low's office for joining us yesterday to donate 100 Safeway gift cards each to the local organizations they support: Amigos de Guadalupe and Billy DeFrank LGBTQ Community Center, respectively.
Watch SJW President Andy Gere and elected official counterparts discuss the importance of supporting drives like this during trying times here.
For more of the latest SJW buzz, visit our News & Media page.
How to Read Your Water Meter
This short video guides you through reading your SJW water meter.