Emergency Notifications
San Jose Water Encourages All Customers to Conserve Water
Learn more about saving 15% from 2019 levels at www.sjwater.com/droughtMandatory Conservation Plan and Public Hearing
On Friday, Oct. 15, 2021, SJW will take the first step to implement its Mandatory Conservation Plan as a response to the extreme drought facing our community.
Learn more about the plan at a public hearing on Thursday, October 28, 2021 at 3 PM.
You can register for the webinar here to learn more. More drought details are available on our drought page.
Drought Update
California is facing historic drought conditions after a very dry winter.
For more information, go to www.sjwater.com/drought
Conservation
Water is a precious resource. Saving it now means more for generations to come. Conservation can also help you save on your water bill. Learn how you can conserve on our Conservation page.
Water Quality
Our water composition meets or surpasses all state and federal drinking standards. Check out our 2020 Water Quality report.
Looking for information on a possible water source change or general water quality questions? Check out our Water Quality page.
Missed our Water Quality/PFAS webinar? Download a copy of the presentation.
WRAP & Billing
If you’re struggling to pay your water bill, we’re here to help!
From WRAP to our flexible payment plans and easy new online pay portal, we will work with you.
Contact us at (408) 279-7900 or customer.service@sjwater.com
Use our payment center to pay your San Jose Water bill with Visa, MasterCard and Discover!
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In the News
Water Conservation Press Conference
On October 6, 2021, San Jose Mayor Sam Liccardo hosted a press conference, where he announced he was recommending aligning the City of San Jose’s outdoor watering guidance with San Jose Water’s schedule of 2 days per week.
A written summary is available on the City of San Jose Website.
The full press conference can be watched here.
21st Century Water Podcast featuring Andy Gere
SJW President & COO Andy Gere was the featured speaker on on Aquasight's podcast, 21st Century Water. How have we evolved to meet the needs of the 21st century in this "hot bed of innovation" and in the face of climate change and other major challenges? Learn more at https://21stcenturywater.simplecast.com/.../andygere...
Water Shutoffs to Resume in Early 2022
The water shutoff moratorium has been extended to December 31, 2021. Learn more at https://www.sjwater.com/water-shutoffs.
Water Contingency Plan
FAQs are available for review. Learn more about the updated plan being filed with the CPUC on August 5, 2021.
For more of the latest SJW buzz, visit our News & Media page.
How to Read Your Water Meter
This short video guides you through reading your SJW water meter.