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Customer Care

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Call or Email us at 1-408-279-7900 customer.service@sjwater.com

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San Jose Water takes pride in the service we provide to our customers and our communities. For us, "customer service" means being available to answer your questions promptly, responding quickly to emergencies, providing a safe and reliable water supply, and much more. Browse this section to find information on billing and payment, service alerts, starting service and other service topics.

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Main Navigation

  • Customer Care
    • Third Party Notification Program
    • Customer Care Overview
    • Login & Account Balance
    • Billing & Payment
    • Help & Information
    • Rates & Regulations
    • Service Alerts
    • Start, Stop or Transfer Service
  • Work With Us
    • Work With Us Overview
    • Careers
    • Personnel Notice and Collection Policy
    • Builders & Contractors
    • Supplier Diversity
    • Our Community Programs
  • Our Company
    • Contact Us
    • Our Company Overview
    • Corporate Responsibility
    • News & Media
    • Awards
    • Community Programs
    • System Improvements

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