Smiling woman at her desk with a computer in the background

Contact Us

Customer Service

24 Hr Customer Service Phone
(408) 279-7900

Email
customer.service@sjwater.com

Mail Payments to:
San Jose Water
110 West Taylor St.
San Jose, CA 95110-2131

More information on billing & payments

Report issues to the California Public Utilities Commission

Main Office

San Jose Water
110 West Taylor St.
San Jose, CA 95110-2131
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Main Office Phone
(408) 279-7900

Hours
8 a.m. to 5:30 p.m., Monday - Friday

For portable meter pickup, please go to Bascom location:
Purchasing Department
1251 S. Bascom Ave.
San Jose, CA 95128
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The office will be closed on the following holidays

Feb 18, 2019	Presidents' Day
Apr 1, 2019	Cesar Chavez Day
May 27, 2019	Memorial Day
Jul 4, 2019	Independence Day
Jul 5, 2019	Floating Holiday
Sep 2, 2019	Labor Day
Oct 14, 2019	Columbus Day
Nov 11, 2019	Veterans' Day
Nov 28, 2019	Thanksgiving Day
Nov 29, 2019	Day after Thanksgiving
Dec 25, 2019	Christmas Day