Smiling woman at her desk with a computer in the background

Contact Us

Customer Service

24 Hr Customer Service Phone
(408) 279-7900

Email
customer.service@sjwater.com

Mail Payments to:
San Jose Water
110 West Taylor St.
San Jose, CA 95110-2131

More information on billing & payments

Report issues to the California Public Utilities Commission

Main Office

San Jose Water
110 West Taylor St.
San Jose, CA 95110-2131
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Main Office Phone
(408) 279-7900

Hours
8 a.m. to 5:30 p.m., Monday - Friday

For portable meter pickup, please go to Bascom location:
Purchasing Department
1251 S. Bascom Ave.
San Jose, CA 95128
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The office will be closed on the following holidays

Jul 4, 2018	Independence Day
Sep 3, 2018	Labor Day
Oct 8, 2018	Columbus Day
Nov 12, 2018	Veteran's Day
Nov 22, 2018	Thanksgiving
Nov 23, 2018	Day after Thanksgiving
Dec 24, 2018	Christmas Eve
Dec 25, 2018	Christmas
Jan 1, 2019	New Year's Day
Jan 21, 2019	Martin Luther King Jr. Day