
New Customer Portal
Our New Online Bill Pay Portal is Here!
In partnership with Invoice Cloud, you can now enjoy the convenience of 24-hour online bill pay. In addition to accepting major credit cards, you also have the option of utilizing Venmo, Apple Pay, PayPal and Google Pay.
If you are already an auto-pay customer, your account will continue to be paid without any further action. If you want to change your billing information or view your bills, you will need to register on the new customer portal.
To register for an account, simply click Pay Your Bill to set up an account in the new customer portal. This process should take about 5 minutes. Learn more here.
In The News
Press Release: New Bill Payment Options Launch for SJW Customers
Get all the details on the the launch of our new customer portal! Read the full press release here.
Employee Spotlight: Bill Tuttle

Get to know Bill Tuttle, Vice President of Engineering at SJW in our latest blog!
A Modest Decrease on Your Bill
Recently, you may have seen reports that the CPUC, which oversees SJW and other investor-owned water utilities, decided to reduce a component of your water bill referred to as the “Cost of Capital.” The most important takeaway from this decision is that you will see a modest reduction to your water bill. Learn more here.