
New Customer Portal
Our New Online Bill Pay Portal is Here!
In partnership with Invoice Cloud, you can now enjoy the convenience of 24-hour online bill pay. In addition to accepting major credit cards, you also have the option of utilizing Venmo, Apple Pay, PayPal and Google Pay.
If you are already an auto-pay customer, no further action is necessary. If you want to change your billing information or view your bills, you'll need to register on the new customer portal.
To register for an account, simply click Pay Your Bill to set up an account in the new customer portal. This process should take about 5 minutes. Learn more here.
In The News
SJW Supports Operation Gobble
SJW is partnering with State Senator Dave Cortese and Assemblymembers Evan Low and Gail Pellerin helping to ensure needy residents in the greater San Jose area can enjoy a Thanksgiving meal. Check out our latest press release for the details!
More Recent Press Releases
SJW Infrastructure Upgrades Underway in Monte Sereno with the Hillview Pipeline Replacement Project
Sep 25, 2023
New pipeline installation schedule slated to run through November 2023 as SJW invests in infrastructure.
New Bill Payment Options Launch for SJW Customers
Sep 20, 2023
Get all the details on the the launch of our new customer portal here.
A Modest Decrease on Your Bill
Recently, you may have seen reports that the CPUC, which oversees SJW and other investor-owned water utilities, decided to reduce a component of your water bill referred to as the “Cost of Capital.” The most important takeaway from this decision is that you will see a modest reduction to your water bill. Learn more here.