Water Blogged

In order to follow the state and county shelter-in-place order, as well as to protect the health of our employees per CDC public health guidelines, we are suspending all non-emergency construction activity requiring field support by our engineering and construction teams until further notice. This includes water main replacement projects and nearly all other planned capital improvements. Projects currently underway are being brought to a safe and secure stopping point.

While we are committed to providing clean drinking water to the communities and families that we serve, we wanted to also let everyone know of the steps we are taking to keep our employees safe.

As part of normal operations, we plan for emergencies such as earthquakes and wildfires. We have business continuity plans in place to make sure our operations are maintained in the face of adversity. COVID-10 has created some unique challenges.  Below are some details of critical steps to keep our employees safe:

San Jose Water (SJW) is pleased to have reached a proposed resolution with the Consumer Protection and Enforcement Division (CPED) of the California Public Utilities Commission (CPUC) regarding the investigation into some of our past billing practices.

In 2017, a customer brought billing concerns to our attention. The issue involved the lack of proration of monthly service charges when they changed within a billing cycle. 

The CPUC issued an Order Instituting Investigation (OII) in September 2018.  The proposed resolution to the OII provides for the following:

Even following a season of heavy rainfall, California will always be susceptible to drought, so selecting plants that can withstand inevitable dry spells will always be critical. Whether you’re a veteran green thumb or a gardening first-timer, you don’t need to worry! At San Jose Water, we’ve pulled together all the best tips and resources to help you become a water-wise gardening pro.

If there’s one trendy craze that doesn’t seem to be going away anytime soon, it’s sparkling water. This summer season, you can definitely expect to see more brands and flavors of sparkling water hitting the shelves in your local supermarket. The rise of the carbonated water craze is perfect for those who may not be drinking enough water or want a little bit of extra flavor in their beverages. However, those refreshing drinks can get expensive, especially if you’re relying on them for a source of hydration.

Climate change isn’t exactly a new subject, but there’s a lot that we’re still learning about it, such as how it works, what its effects will be, and when we’ll see those changes take place. In the water utility industry, climate change is changing our assumptions about the availability and quality of our water supply and how to manage this precious resource.

With the upcoming Day Without Water on October 10, San Jose Water is really looking at the value of water in our lives. We use it every single day, whether it’s to drink, clean, or cook. But have you ever wondered what else we need water for?