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SJW employee fixing fire hydrant

Water Blogged

Read everything water...blogged. Scroll below to find article topics spanning from water treatment and system technology updates to conservation tips and employee news—and more.

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Illustration of the Water Cycle

Climate Change's Impact on Water

Climate change isn’t exactly a new subject, but there’s a lot that we’re still learning about it, such as how it works, what its effects will be, and when we’ll see those changes take place. In the water utility industry, climate change is changing our assumptions about the availability and quality of our water supply and how to manage this precious resource.

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Important notice

CPUC OII Decision

San Jose Water (SJW) is pleased to have reached a proposed resolution with the Consumer Protection and Enforcement Division (CPED) of the California Public Utilities Commission (CPUC) regarding the investigation into some of our past billing practices.

In 2017, a customer brought billing concerns to our attention. The issue involved the lack of proration of monthly service charges when they changed within a billing cycle. 

The CPUC issued an Order Instituting Investigation (OII) in September 2018.  The proposed resolution to the OII provides for the following:

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Belgatos tanks project construction

2019 San Jose Water Infrastructure Projects

San Jose Water is committed to infrastructure improvements that optimize the balance between levels of service, impact on rates, and risk. We use innovative solutions to manage assets and leverage cutting-edge technology to make effective decisions and meet or exceed all water treatment standards so that we deliver the best water possible to our customers, 24/7. Here's an overview of the projects in progress this year alone. 

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Make Your Tap Water Sparkle header image

Make Your Tap Water Sparkle

If there’s one trendy craze that doesn’t seem to be going away anytime soon, it’s sparkling water. This summer season, you can definitely expect to see more brands and flavors of sparkling water hitting the shelves in your local supermarket. The rise of the carbonated water craze is perfect for those who may not be drinking enough water or want a little bit of extra flavor in their beverages. However, those refreshing drinks can get expensive, especially if you’re relying on them for a source of hydration.

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SJW staff member testing water

Water Quality 101

We are proud to serve over one million customers with high quality, life-sustaining water along with exceptional customer service. On top of that, we are always committed to supplying water that meets or surpasses all state and federal drinking standards. But what steps do we take to ensure that our water is safe, and how do we determine overall water quality? We take three main factors into account.

Service Area Address Check

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the San Jose Water service area.
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