Water Blogged

San Jose Water (SJW) customers may notice a small refund on their next bill.

The typical residential SJW customer with a 3/4-inch meter will receive a one-time refund of $6.36 for the proration of service charges from June 1, 2011, through December 31, 2016.  Customers with larger meters will receive refunds proportional to their meter size.

San Jose Water is committed to infrastructure improvements that optimize the balance between levels of service, impact on rates, and risk. We use innovative solutions to manage assets and leverage cutting-edge technology to make effective decisions and meet or exceed all water treatment standards so that we deliver the best water possible to our customers, 24/7. Here's an overview of the projects in progress this year alone. 

Even following a season of heavy rainfall, California will always be susceptible to drought, so selecting plants that can withstand inevitable dry spells will always be critical. Whether you’re a veteran green thumb or a gardening first-timer, you don’t need to worry! At San Jose Water, we’ve pulled together all the best tips and resources to help you become a water-wise gardening pro.

Understanding Your Bill: Surcharges and Service Charge Changes

WCMA Surcharge Under Consideration; Customers Have Opportunity to Provide Feedback

San Jose Water (SJW) customers will have an opportunity to weigh in on the 2018 Water Conservation Memorandum Account (WCMA) surcharge currently under consideration.

San Jose Water (SJW) has been serving the South Bay Area for over 150 years, and during that time, a lot has changed in the way of water infrastructure technology.

Valley Water’s Rinconada Water Treatment Plant is undergoing planned construction and maintenance work from March 12^ththrough March 19^th, 2019. During this period, SJW will deliver groundwater to customers located to the south of Stevens Creek and to the  west of Highways 880 and 17.

Did you know that San Jose Water (SJW) regularly tests drinking water for lead in the homes of its customers? We are happy to be able to report that all the water that we serve to our customers meets or surpasses the Federal and State regulations for lead and copper, as well as other parameters.

Starting January 1, 2019 your San Jose Water rates will reflect an increase in water rates recently approved by the California Public Utilities Commission (CPUC). These new rates reflect an increase in operating costs and significant water system replacement costs for mains, tanks and wells that allow us to continue to provide safe and reliable water service. Effective January 1, 2019, the monthly water charges (service + quantity charges) for the typical residential customer with a 3/4-inch meter using 11 CCF (1 CCF = 748 gallons) will increase by $1.28.