Disclaimer
San Jose Water (SJW) tariffs are transmitted solely for background information. Because SJW files revisions of its tariffs with the California Public Utilities Commission (CPUC), readers should contact SJW if they have reason to question whether a particular tariff is current. The information shown herein is believed by SJW to be an accurate representation but it does not take the place of the official and effective tariffs on file with the CPUC.
Tariff Book Title and Table of Contents Pages
See tariff sheets, effective rates, rules and regulations. This is a listing of service area maps, rules, and rates that are currently in effect.
Preliminary Statement Maps
This is information regarding the territory served, the types and classes of service rendered, the general conditions under which services are rendered, the memorandum accounts (if any), balancing accounts, and rate adjustment clauses. Download here (updated October 2023).
Download Service Area Locator Map here.
Check out our Tariff Page.
Contracts and Deviations
Customers receiving service or those who have special contracts at rates or under conditions not specified in the current tariffs. Check out contracts and deviations.
Rules
These are the rules all utilities are required to operate under as directed by the CPUC.
| Rule No. 1 |
Definitions |
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Description of Service |
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Application for Service |
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Contracts |
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Special Information Required on Forms |
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Establishment and Re-establishment of Credit |
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Deposits |
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Notices |
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Rendering and Payment of Bills |
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Disputed Bills |
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Discontinuance and Restoration of Service |
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Information Available to Public |
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Temporary Service |
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Continuity of Service |
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Water Shortage Contingency Plan |
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Main Extensions |
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Service Connections, Meters, and Customer's Facilities |
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Standards for Measurement of Service |
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Meter Tests and Adjustment of Bills for Meter Error |
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Service to Separate Premises and Multiple Units, and Resale of Water |
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Water Conservation |
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Military Family Relief Program |
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Customer Information Sharing |
Forms
Explanations and samples of forms you may encounter as part of your water service
| Form No. 1 & 1A |
Application for Water Service - (New, On, Off, In, Out, and Change) |
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Portable Meter Deposit |
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Portable Meter Customer - Terms |
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Bill Form |
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Service Termination Notice (10-Day Notice) |
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Final Notice (Individually Metered Customers) |
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Final Notice (Individually Metered Customers with a Return Check) |
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Closing Bill |
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15-Day Tenant Notice (Master Metered Customers) |
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Electronic Bill Form |
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Main Extension Contract B Rule - Individual Utility Install |
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Main Extension Contract B Rule - Individual Applicant Install |
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Main Extension Contract C Rule- Distribution Plant |
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Main Extension Contract C Rule- Distribution Plant |
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Main Extension Contract C Rule- Special Facilities & Distribution Plant |
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Main Extension Contract C Rule- Special Facilities & Distribution Plant |
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Main Extension Contract C Rule- Distribution Plant |
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Main Extension Contract C Rule- Distribution Plant |
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Main Extension Contract C Rule- Distribution Plant |
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Main Extension Contract C Rule- Installation of Water Facilities |
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Uniform Fire Hydrant Service Agreement |
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New Business Cash Receipt Form |
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Relocation of Water Facilities Agreement |
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Relocation or Resizing of Water Service Only, 3 Inch & Smaller |
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Fire Main Extension, Hydrant and/or Private Fire Protection Service |
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Water Facilities Construction Contract |
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Relocation of Water Meter not requiring the removal of the Existing Service nor the Addition of a New Service |
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New Service to Existing Served Property including, if needed, Relocation of Existing Water Facilities |
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|
Questionnaire for Domestic Service Installations Larger than 1 |
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Customer Assistance Program (CAP) |
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|
Confidentiality and Non-Disclosure Agreement |
