Water Shutoff Moratorium Extended to 12/31/21


Although we are not shutting off water service due to non-payment at this time, the emergency period is expected to end December 31, 2021. This means you will need to pay your bill.

We offer:  

  • Flexible and extended no-interest payment plans, and
  • CAP (Customer Assistance Program), formerly known as WRAP (Water Rate Assistance Program), provides a 15% discount off total water bill for eligible low-income customers
  • A list of local resources that can provide further assistance. 

Even paying a little bit of your bill periodically will reduce the balance due and make getting back to “normal” easier when the shutoff moratorium ends.

We accept credit and debit cards, along with other electronic payments. Please call Customer Service at (408) 279-7900.