San Jose Water is holding a Public Participation Hearing (PPH) regarding the General Rate Case (GRC).
The water quality standards we use to deliver safe and high quality water are the result of a number of factors that keep customers like you in mind.
We answer your questions on why water rates increased, what triggers the adjustment, how they are implemented and what customers can do to manage their bills.
Understanding your water bill may seem like an intimidating prospect. You turn on the tap and water comes out. How complicated could that be?