Understanding Your Bill: Surcharges and Service Charge Changes
WCMA Surcharge Under Consideration; Customers Have Opportunity to Provide Feedback
San Jose Water (SJW) customers will have an opportunity to weigh in on the 2018 Water Conservation Memorandum Account (WCMA) surcharge currently under consideration.
San Jose Water (SJW) customers may notice a small refund on their next bill.
The typical residential SJW customer with a 3/4-inch meter will receive a one-time refund of $6.36 for the proration of service charges from June 1, 2011, through December 31, 2016. Customers with larger meters will receive refunds proportional to their meter size.
Starting January 1, 2019 your San Jose Water rates will reflect an increase in water rates recently approved by the California Public Utilities Commission (CPUC). These new rates reflect an increase in operating costs and significant water system replacement costs for mains, tanks and wells that allow us to continue to provide safe and reliable water service. For an average residential customer, this equates to an increase of $4.32 on your bill or about 14 cents per day.