Community

Cahalan Tank Fire

Cahalan fire
The fire smolders around SJW’s Cahalan Tank

A fire in the Santa Teresa foothil

SJW Construction Stoppage

In order to follow the state and county shelter-in-place order, as well as to protect the health of our employees per CDC public health guidelines, we are suspending all non-emergency construction activity requiring field support by our engineering and construction teams until further notice. This includes water main replacement projects and nearly all other planned capital improvements. Projects currently underway are being brought to a safe and secure stopping point.

SJW Supports Australia Fire Relief

The wildfires in Australia are devastating to witness. 15 million acres burnt, people who have lost their lives and nearly half a billion animals gone. San Jose Water has made a donation to the NSW Rural Fire Service, which supports the New South Wales area (one of the hardest hit).

Please consider joining us or donating to one of these other very worthy organizations:

Keeping your Water Flowing During the PG&E Shutoff

SJW staff monitoring system

We know last week was a challenge for m

Fifth Graders Get Water Wise!

Take-home water saving kit

San Jose Water (SJW) is committed to increasing water

Coming Soon: Mains For The Next “Big One”

Earthquake pipe standing vertical

In the wake of the series of strong earthquakes that hit Southern California earlier thi

Employee Spotlight: Madeline Ramirez

Madeline at her desk

Brimming with a warm and friendly disposition, Distribution Systems (DS) clerk Madeline Ramirez

CPUC OII Decision

San Jose Water (SJW) is pleased to have reached a proposed resolution with the Consumer Protection and Enforcement Division (CPED) of the California Public Utilities Commission (CPUC) regarding the investigation into some of our past billing practices.

In 2017, a customer brought billing concerns to our attention. The issue involved the lack of proration of monthly service charges when they changed within a billing cycle. 

The CPUC issued an Order Instituting Investigation (OII) in September 2018.  The proposed resolution to the OII provides for the following: