Our Commitment to Quality
San Jose Water is committed to supplying water that meets or surpasses all state and federal drinking standards. Browse the sections below to get information on water quality topics. In addition, you'll find a summary of our most recent water testing results along with other important information in the Annual Water Quality report below.
Updated February 13, 2020 - We recently sent out a letter to over 11,000 customers regarding our response to PFAS, a group of man-made chemicals, used by many manufacturing companies (furniture, cookware, flame retardant fabric) since the 1940s. We did this in the interest of transparency to keep our customers informed about what we are doing to keep their water safe.
We began proactively monitoring our wells in 2019. Please note that the state recently-established new lower notification and response levels.
"Backflow" is the reversal of flow of a liquid, gas, or suspended solid into the potable water supply. Find out more about backflow and how we prevent it.