Contact Us

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The Main Headquarters for San Jose Water Company is located at:

110 W. Taylor St. (map)
San Jose, CA 95110
(408) 279-7900 (Customer Service)
(408) 279-7917 (FAX)

Office Hours: 8:00am to 5:30pm (Monday-Friday)
e-mail: customer.service@sjwater.com

Mail Payments to:

110 W. Taylor Street
San Jose CA 95110-2131

The office will be closed on the following holidays:

  • Oct 10, 2016 - Columbus Day
  • Nov 11, 2016 - Veterans' Day
  • Nov 24-25, 2016 - Thanksgiving Day
  • Dec 26-27, 2016 - Christmas

 

For Portable Meter Pick-Up, please go to our Bascom Avenue location:

Purchasing Department
1251 S. Bascom Avenue (map)
San Jose CA 95128
Phone: 408-279-7836 (Purchasing Department)
Hours: 7:30am to 3:30pm (Monday-Friday)

For Engineering Information regarding Static Water Pressure, Water Flow information, Map requests or General Engineering information, click here.