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The Main Headquarters for San Jose Water Company is located at:

110 W. Taylor St. (map)
San Jose, CA 95110
(408) 279-7900 (Customer Service)
(408) 279-7917 (FAX)

Office Hours: 8:00am to 5:30pm (Monday-Friday)
e-mail: customer.service@sjwater.com

Mail Payments to:

110 W. Taylor Street
San Jose CA 95110-2131

The office will be closed on the following holidays:

  • Mar 30, 2018 - Cesar Chavez Day
  • May 28, 2018 - Memorial Day
  • Jul 04, 2018 - Independence Day
  • Sep 03, 2018 - Labor Day
  • Oct 08, 2018 - Columbus Day
  • Nov 12, 2018 - Veterans' Day
  • Nov 22-23, 2018 - Thanksgiving
  • Dec 24, 2018 - Christmas Eve
  • Dec 25, 2018 - Christmas

 

For Portable Meter Pick-Up, please go to our Bascom Avenue location:

Purchasing Department
1251 S. Bascom Avenue (map)
San Jose CA 95128
Phone: 408-279-7836 (Purchasing Department)
Hours: 7:30am to 3:30pm (Monday-Friday)

For Engineering Information regarding Static Water Pressure, Water Flow information, Map requests or General Engineering information, click here.