Service Alert Information

Your water service may be interrupted for a variety of reasons. Sometimes, we are maintaining or repairing our water distribution systems. These actions may include meter changes, main repairs, and service line fixes. We make every effort to notify customers before interrupting service if a service outage is related to planned maintenance or improvement activities. Browse this page to see scheduled shutdowns, emergency notifications, information on what to expect during an interruption, and our service alert map. If you have questions regarding a service interruption, please contact Customer Service at (408) 279-7900. 

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What to Expect During a Service Interruption: FAQS

Get information on what happens during repairs or temporary stoppages.