What You Need to Know
Beginning January 1, 2024, changes to our rates were implemented. Please note that the California Public Utilities Commission (CPUC) approves all rate changes. These rate change plans, called the General Rates Case (GRC), are filed and approved by the CPUC every three years. 2024 is the third year of the current GRC, meaning that this year we will be filing and seeking approval on the next GRC for 2025-2027.
Year 3 of our general rate case shows an increase in the quantity rate and service charge. The below charts explain the changes in rates.
For 2024, the average customer using 11 CCF will see a total bill increase of $4.719 (or 4.14%) per month or $0.157 per day. See Advice Letter No. 605 for full information on the approved increase.
Where Your Dollar Goes
There are two main components to your water bill: the service charge and the quantity charge. The service charge, based on your meter size, is fixed and does not vary if you use more or less water. The quantity charge is variable and depends on the amount of water you use. Check out our brief explainer video for more information on how rates are set and where your dollar goes.
Check back here for the latest info on rate changes throughout 2024.
CPUC Fee Decrease
This is listed on the bill as PUC Surcharge. In 1983, the Legislature established a Public Utilities Commission Reimbursement Fee to be paid by utilities to fund their regulation by the Commission. This surcharge has been decreased from 0.8% to 0.7% beginning January 1, 2024. This percentage is applied to the bill total. See Advice Letter 606 for more information.
Expiration of Surcharge
The interim memo account surcharge in effect from January 1, 2023 for 12 months has ended. The cost was $4.85 per month for the average residential customer using 11 CCF. The temporary surcharge was applied for one year and has now expired. Advice Letter 585 provides more information.