Tariff Book
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Disclaimer
San Jose Water (SJW) tariffs are transmitted solely for background information. Because SJW files revisions of its tariffs with the California Public Utilities Commission (CPUC), readers should contact SJW if they have reason to question whether a particular tariff is current. The information shown herein is believed by SJW to be an accurate representation but it does not take the place of the official and effective tariffs on file with the CPUC.
Tariff and Table of Contents
See effective rates.
Preliminary Statement and Maps
Download current Preliminary Statement here.
Download Service Area Locator Map here.
Contracts and Deviations
Customers receiving service or those who have special contracts at rates or under conditions not specified in the current tariffs. Check out Contracts and Deviations.
Rules
These are the rules all utilities are required to operate under as directed by the CPUC.
Definitions
Rule No. 1Description of Service
Rule No. 2Application for Service
Rule No. 3Contracts
Rule No. 4Special Information Required on Forms
Rule No. 5Establishment and Re-establishment of Credit
Rule No. 6Deposits
Rule No. 7Notices
Rule No. 8Rendering and Payment of Bills
Rule No. 9Disputed Bills
Rule No. 10Discontinuance and Restoration of Service
Rule No. 11Information Available to Public
Rule No. 12Temporary Service
Rule No. 13
Continuity of Service
Rule No. 14Water Shortage Contingency Plan
Rule No. 14.1Main Extensions
Rule No. 15Service Connections, Meters, and Customer's Facilities
Rule No. 16Standards for Measurement of Service
Rule No. 17Meter Tests and Adjustment of Bills for Meter Error
Rule No. 18Service to Separate Premises and Multiple Units, and Resale of Water
Rule No. 19Water Conservation
Rule No. 20Military Family Relief Program
Rule No. 21Customer Information Sharing
Rule No. 22Forms
Explanations and samples of forms you may encounter as part of your water service