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Updated:April 24, 2020
Due to COVID-19, the May 22, 2020 event has been cancelled. We will update once we have more information about a possible future date.
San Jose Water has been a proud sponsor of Water Awareness Night with the San Jose Giants for 24 years. The event is scheduled for Friday, May 22, 2020 as listed in the bill insert sent to all of our customers.
Coronavirus (COVID-19) has affected our entire community. San Jose Water and Minor League Baseball are both monitoring the situation closely.
Understanding Your Bill: Surcharges and Service Charge Changes
WCMA Surcharge Under Consideration; Customers Have Opportunity to Provide Feedback
San Jose Water (SJW) customers will have an opportunity to weigh in on the 2018 Water Conservation Memorandum Account (WCMA) surcharge currently under consideration.
San Jose Water (SJW) has been serving the South Bay Area for over 150 years, and during that time, a lot has changed in the way of water infrastructure technology. Earlier this year, the Montevina Water Treatment Facility was reopened after receiving significant upgrades, including new ultrafiltration technology.
Valley Water’s Rinconada Water Treatment Plant is undergoing planned construction and maintenance work from March 12ththrough March 19th, 2019. During this period, SJW will deliver groundwater to customers located to the south of Stevens Creek and to the west of Highways 880 and 17.
San Jose Water (SJW) customers may notice a small refund on their next bill.
The typical residential SJW customer with a 3/4-inch meter will receive a one-time refund of $6.36 for the proration of service charges from June 1, 2011, through December 31, 2016. Customers with larger meters will receive refunds proportional to their meter size.
San Jose Water (SJW) is dedicated to delivering safe, high-quality water to over one million customers across 140 square miles everyday. It is our job to protect our water resources and promote long-term sustainability in our community. The U.S. Environmental Protection Agency estimates that the average annual water loss rate for utility systems is 16%. Meanwhile, SJW has an average annual water loss rate of approximately 7%.
Did you know that San Jose Water (SJW) regularly tests drinking water for lead in the homes of its customers? We are happy to be able to report that all the water that we serve to our customers meets or surpasses the Federal and State regulations for lead and copper, as well as other parameters.
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the San Jose Water service area.