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Water Blogged

Read everything water...blogged. Scroll below to find article topics spanning from water treatment and system technology updates to conservation tips and employee news—and more.

Using GIS to Improve Service for our Community

San Jose Water (SJW) has been serving the South Bay Area for over 150 years, and during that time, a lot has changed in the way of water infrastructure technology. Earlier this year, the Montevina Water Treatment Facility was reopened after receiving significant upgrades, including new ultrafiltration technology.

West Valley Residents to Receive Groundwater Temporarily

Valley Water’s Rinconada Water Treatment Plant is undergoing planned construction and maintenance work from March 12ththrough March 19th, 2019. During this period, SJW will deliver groundwater to customers located to the south of Stevens Creek and to the  west of Highways 880 and 17.

San Jose Water Begins Refunds on Service Charge Changes

San Jose Water (SJW) customers may notice a small refund on their next bill.

The typical residential SJW customer with a 3/4-inch meter will receive a one-time refund of $6.36 for the proration of service charges from June 1, 2011, through December 31, 2016.  Customers with larger meters will receive refunds proportional to their meter size.

Preventing Water Loss with Acoustic Leak Detection Technology

San Jose Water (SJW) is dedicated to delivering safe, high-quality water to over one million customers across 140 square miles everyday. It is our job to protect our water resources and promote long-term sustainability in our community. The U.S. Environmental Protection Agency estimates that the average annual water loss rate for utility systems is 16%. Meanwhile, SJW has an average annual water loss rate of approximately 7%.

Good News About SJW Pipes

Did you know that San Jose Water (SJW) regularly tests drinking water for lead in the homes of its customers? We are happy to be able to report that all the water that we serve to our customers meets or surpasses the Federal and State regulations for lead and copper, as well as other parameters.

2019 Rates are Here: What You Need to Know

Starting January 1, 2019 your San Jose Water rates will reflect an increase in water rates recently approved by the California Public Utilities Commission (CPUC). These new rates reflect an increase in operating costs and significant water system replacement costs for mains, tanks and wells that allow us to continue to provide safe and reliable water service. Effective January 1, 2019, the monthly water charges (service + quantity charges) for the typical residential customer with a 3/4-inch meter using 11 CCF (1 CCF = 748 gallons) will increase by $1.28.

Water Issues For West San Jose and Los Gatos Customers

December 18, 2018 UPDATE: Yesterday’s water discoloration incident is being closely monitored by SJW professionals. The initial flushing of mains was completed last night.  

If our customers continue to notice any discolored water they are encouraged to flush their lines for up to 15 minutes.  Please begin with your external faucets such as hose bibs. Then move inside to your faucets and other plumbing fixtures. Please call our Customer Service Department at (408) 279-7900 if your water does not clear up after flushing.

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