Cover Image of 2018 Corporate Sustainability Report

Corporate Sustainability Report

Eric W. Thornburg


Corporate sustainability has always been a critical part of the San Jose Water mindset.  With a focus on sharing that story, SJW Group, San Jose Water's parent company, has issued its inaugural Corporate Sustainability Report. 

“Sustainability has always played a pivotal role in our corporate philosophy and that’s why we’re so proud to share the details of the many ways we’ve worked to be good stewards of your water, your resources and your environment,” said Eric W. Thornburg, President and CEO of SJW Group.“San Jose Water has served its community for more than 150 years. That’s not an accident, that’s the result of a stable company with a sustainable mindset, planning for and protecting the future for all of us.”

Thornburg continued, “SJW Group’s Corporate Sustainability Report provides a detailed account of not just our corporate responsibility performance across the business, but also the ways in which our people are showing leadership in water quality, tackling infrastructure planning and investment and creating a healthy sustainable business model that will carry us into the future. We believe that engaged employees, working safely and efficiently, coupled with smart investments in customer service, innovation and infrastructure replacement, lead to highly satisfied customers.”



Some of the key accomplishments highlighted in the report include the following:
  • The opening of our reconstructed Montevina Water Treatment Plant, which was recognized for its achievements in environmental design by two industry organizations;
  • An asset management program that drove more than $1 billion in capital investments in our communities over the last decade to continue to ensure we are providing customers with a resilient water system;
  • Securing a 5-year Regional General Permit to ensure that maintenance activities on the Los Gatos Creek Watershed are protective of sensitive plant and animal species while safeguarding water quality and source reliability;
  • Investments in leak detection technologies, which have helped reduce our water loss to under 7%, less than half the average water loss across our industry;
  • Investments in energy efficiency and resource management, to minimize our energy needs as we pump water throughout our system to ensure reliable water service is available to fight fires and to serve all customers whenever they need it; and
  • Employee commitments to our community through a mix of volunteer programs, employee-led community giving initiatives and a corporate community investment of more than $200,000 annually in local non-profit organizations that help to improve the quality of life in the communities where we live, work and serve.

Sustainability Report

Download a PDF of the report here (10.6 MB).