San Jose Water Company

110 West Taylor Street

San Jose, CA 95110

(408) 279-7900 (Customer Service)

(408) 279-7917 (FAX)



Contact Us


You are here

Technical Difficulties with Payment Systems

Posted on 05/16/2017 at 10:57 AM

We are currently experiencing technical difficulties with our pay-by-phone and online account services.  We are working as quickly as we can to restore service.  In the event you need to make a payment today, please visit us at 110 West Tay...

SJWC Supports Flood Victims

Posted on 02/22/2017 at 06:29 PM

SJWC contributed $10,000 to the San Jose Flood Victims Relief Fund to assist impacted residents in the heart of our service area. We also extend our appreciation to the San Jose Fire Department and other rescue and recovery personnel for keeping ever...

Water Service Remains Safe

Posted on 02/22/2017 at 01:15 PM

The flooding situation in parts of San Jose has not impacted the drinking water supply. Water service remains safe for all potable uses throughout San Jose Water Company's service area. We continue to monitor this situation as well as our facilities ...

Elimination of Drought Allocations and Surcharges

Posted on 02/01/2017 at 03:26 PM

In light of improved water supply conditions, SJWC’s drought allocations and surcharges in Schedule 14.1:  Water Shortage Contingency Plan with Staged Mandatory Reductions and Drought Surcharges are no longer in use. Schedule 14.1 and all of t...

Celebrating 150 Years of Service

Posted on 11/30/2016 at 03:08 PM

On November 21, 2016, San Jose Water Company celebrated its 150th year of serving the community with safe, high quality, and reliable water service. What started with two tanks and 400 connections has grown into a highly efficient, reliable, and...

Water Bill Inquiry

Posted on 09/21/2016 at 03:20 PM

Some customers have contacted us recently to inquire about an increase in their water bill. A combination of factors that occurred over a very short period of time contributed to this increase and included: The California Public Utilities Commi...

We are Currently Experiencing a High Call Volume

Posted on 09/08/2016 at 03:14 PM

Did you know we have a number of "do it yourself" options? ...

Cloudy Water in Willow Glen

Posted on 09/07/2016 at 11:18 AM

Willow Glen area residents may have experienced discolored and/or cloudy water from their taps this morning as a result of a well failure. The failure led to naturally occurring sediments (fine clay and sand) to be introduced into the water system. ...

Emergency Main Repair: Almaden Valley

Posted on 09/02/2016 at 04:49 PM

San Jose Water Company is performing an emergency repair in the Almaden Valley. Consumers on the following streets may be affected: Shelby Creek Ln Spring Hill Pheasant Hill Way Valley Quail Circle Sterling Gate Dr Starling View Ct ...

Musty Water Odor

Posted on 08/11/2016 at 03:34 PM

Customers in the southern portion of SJWC’s service area covering the neighborhoods of Almaden Valley, Cambrian, and Blossom Valley, as shown in the shaded area of the map, may notice an earthy taste and/or odor in their drinking water. This i...