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San Jose Water Company

110 West Taylor Street

San Jose, CA 95110

(408) 279-7900 (Customer Service)

(408) 279-7917 (FAX)

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customer.service@sjwater.com

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Water Bill Inquiry

Posted on 09/21/2016 at 03:20 PM

Some customers have contacted us recently to inquire about an increase in their water bill. A combination of factors that occurred over a very short period of time contributed to this increase and included: The California Public Utilities Commi...

We are Currently Experiencing a High Call Volume

Posted on 09/08/2016 at 03:14 PM

Did you know we have a number of "do it yourself" options? ...

Cloudy Water in Willow Glen

Posted on 09/07/2016 at 11:18 AM

Willow Glen area residents may have experienced discolored and/or cloudy water from their taps this morning as a result of a well failure. The failure led to naturally occurring sediments (fine clay and sand) to be introduced into the water system. ...

Emergency Main Repair: Almaden Valley

Posted on 09/02/2016 at 04:49 PM

San Jose Water Company is performing an emergency repair in the Almaden Valley. Consumers on the following streets may be affected: Shelby Creek Ln Spring Hill Pheasant Hill Way Valley Quail Circle Sterling Gate Dr Starling View Ct ...

Musty Water Odor

Posted on 08/11/2016 at 03:34 PM

Customers in the southern portion of SJWC’s service area covering the neighborhoods of Almaden Valley, Cambrian, and Blossom Valley, as shown in the shaded area of the map, may notice an earthy taste and/or odor in their drinking water. This i...

SJWC's 2016 Water Supply Self-Certification

Posted on 07/21/2016 at 10:52 AM

The May 2016 Drought Emergency Water Conservation Regulation adopted by the State Water Resources Control Board allows urban water suppliers to implement local water conservation standards based on expected water deliveries and demands. The regulatio...

Musty Water Odor

Posted on 07/05/2016 at 02:46 PM

Customers in west San Jose, Cupertino, Campbell, and Los Gatos may notice an earthy odor in their drinking water. The odor is related to a recent algae bloom in the Sacramento-San Joaquin Delta where this water originates and does not pose ...

2016 Water Rates Frequently Asked Questions

Posted on 06/28/2016 at 11:14 AM

The California Public Utilities Commission has approved new rates for 2016. Answers to frequently asked questions are provided below. ...

Statement on Water Odor Issue

Posted on 06/23/2016 at 10:32 AM

Customers in the cities of Campbell, Los Gatos, Monte Sereno, and Saratoga may have noticed in the past few weeks a slight and quickly dissipating odor that has been described as similar to a chemical or petroleum.  The odor was the result of an...

Water Odor Issue in West Valley Cities

Posted on 06/03/2016 at 09:44 PM

Customers in the cities of Campbell, Los Gatos, Monte Sereno, and Saratoga may notice a slight and quickly dissipating petroleum odor in the drinking water. Please be assured that the water continues to meet drinking water regulations and remains saf...

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