CCPA Rights & Request

As of January 1, 2020, the California Consumer Privacy Act (“CCPA”) provides California residents with certain rights regarding their personal information. This page describes your CCPA rights and allows you to exercise those rights subject to our verification process.

San Jose Water will not discriminate against you for exercising any of your CCPA rights.

Do you have a San Jose Water account?

Yes

Email Address

Non Account Holder

Information about yourself

If you do not have a San Jose Water account, please make sure to provide the context or any other personal information you believe you have given us and exercise and upload a declaration under penalty of perjury verifying your identity or power of attorney if you are an authorized agent. To help process your request, please use the same device and browser you typically use to access our San Jose Water homepage.

San Jose Water Account Holder

Full Name

The name on your San Jose Water account

Account Number

Your 10 digit San Jose Water account number including any leading and following zeros

Type of request:

RIGHT TO SHORT REPORT OF PERSONAL INFORMATION (“PI”) COLLECTION

This report will describe the following going back for a 12-month period following your verifiable request:

(1) Categories of PI Collected
(2) Purposes

This report is only available twice in a 12-month period.

RIGHT TO EXPANDED REPORT OF PI COLLECTION

This report will provide the below information following your verifiable request:

(1) Categories/ specific pieces of PI collected
(2) Commercial/ business purposes for same
(3) Sources of PI collected
(4) Third parties we share your PI with

This report is only available twice in a 12-month period.

RIGHT TO KNOW DATA SOLD/DISCLOSED FOR BUSINESS PURPOSES

This report will describe the below following your verifiable request:

(1) Categories of PI sold
(2) Categories of third parties to whom PI was sold
(3) Categories of PI disclosed for business purposes

This report is only available twice in a 12-month period.

RIGHT TO OPT-OUT OF SALE OF PERSONAL INFORMATION

We do not sell data for cash. We do share with partners we tell you about. We do use cookies and tracking technologies on our website. You can opt-out of cookies or change your settings in the cookie declaration section of the privacy policy.

RIGHT TO ACCESS

You can request access to the data that we have available for you going back a 12-month period following your verifiable request.

This report is only available twice in a 12-month period.

RIGHT TO DELETE YOUR DATA FOR THE PAST YEAR

Please note that we will not delete data that is necessary to complete a transaction you initiated, to comply with a legal obligation or for our internal purposes.

RIGHT TO OPT-IN TO SALE OF PI FOR MINORS

Consumers under the age of 16 have the right to opt-in to the sale of their personal information. We do not knowingly collect or sell the information of children.