Due to Non-Payment

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In the event you have not paid your bill within the established timeframes, service to your home or business may be discontinued. Most accounts may be restored by check via the one-time payment option by calling our automated payment service anytime at 1 (408) 279-7900 or 1 (855) 771-7900. You may also pay at our office located at 110 W. Taylor Street (map) in San Jose. Tariffs established by the California Public Utilities Commission indicate we have up to 24 hours to restore service; however, please be assured that service will be restored as soon as possible.

Charges will be applied to your account to restore your water service. The charge to restore service during regularly scheduled business hours is $20.00. The charge to restore service on evenings, weekends and holidays is $30.00.