Rates & Regulations

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San Jose Water Company's Regulatory Affairs Department directs and oversees SJWC's interactions with the California Public Utilities Commission (CPUC), the state agency charged with the regulatory oversight of investor-owned utilities in California. The department's ultimate objective is to develop policies and rates that provide fair and equitable customer treatment while optimizing shareholder returns. This is achieved through SJWC's participation in various CPUC proceedings and activities.

Specific questions regarding regulatory issues may be directed to regulatoryaffairs@sjwater.com

Questions regarding service or billing should be directed to customer.service@sjwater.com


Service List Subscribers per CPUC General Order 96B