Automatic Payment Service

Automatic Payments

If you prefer to have your bill automatically paid using your checking or savings account, please enroll in our automatic payment service (APS) and the full amount of your bill will be automatically deducted from your bank account approximately 21 days after you receive the bill.

Important Note: Online billing and Automatic Payment Service (APS) are two different functions. Online billing allows you to view your bill online through an online portal. APS allows you to pay your bill automatically through your bank account. 

How to Enroll in Automatic Payment Service

Fill out an automatic payment service application and send the application along with a voided check to:

San Jose Water
110 West Taylor Street
San Jose, CA 95110-2131

Need to update your banking information?

If you are already enrolled in the automatic payment service plan and your bank information has changed, please fill out an automatic payment service application and send the application along with a voided check to:

San Jose Water
110 West Taylor Street
San Jose, CA 95110-2131

Please note that updating the banking details in your online profile will not update or change your automatic payment service.

Deactivate Automatic Payment Service 

If you want to stop having your payments taken from your banking account, please notify us by email customer.service@sjwater.com or by phone (408) 279-7900.