Path through garden

Drought Information

Current Water Supply Conditions

The Governor of California and the Santa Clara Valley Water District have called on all residents to continue to be water wise in their consumption. At this time mandatory conservation is not in effect but we do encourage our customers to continue good conservation habits with a requested target of 20 percent.

San Jose Water has had a robust water conservation program in place since the early 1990s. Many customers have already taken action by using water wisely and reducing their water usage, which is why even though the Bay Area's population has continued to grow over the last 20 years, we're delivering the same water volumes we were in the 1990's.

We live in a state where water supply is highly cyclical and so we ask our customers to consider water conservation a way of life. To help with this, we offer a few recommendations defining non-essential or unauthorized uses of the water set forth below:

Permanent Rules:

  • No irrigation can occur regardless of method that results in runoff.
  • No irrigation use for 48 hours after measureable rainfall (1/4 inch).
  • No use of drinking water for washing driveways, sidewalks, and other hard surfaced, non-porous areas.
  • Operators of hotels and motels are to provide guests with the option of choosing not to have towels and linens laundered daily and promptly display notice of this option.
  • No service of water by any restaurant except upon the request of the patron.

Additional Recommendations:

  • Customers must fix leaks, broken irrigation systems, or broken plumbing fixtures within 5 working days if notified to do so by San Jose Water.
  • Watering days: Do not water outdoors more often than three (3) days per week.
    • Even numbered addresses water on Tuesday, Friday, and Sunday
    • Odd numbered addresses as well as properties with no address water on Monday, Thursday and Saturday
  • No watering between 10:00 AM and 8:00 PM and irrigation cannot exceed fifteen (15) minutes per zone per day with exceptions made for zones exclusively using drip irrigation, low precipitation sprinkler heads that apply water at or less than 1.0 inches per hour, hose with a positive shutoff device, or hand held bucket or similar container.
  • No washing of cars, buses, boats, aircraft, trailers or other vehicles, unless hoses are equipped with a nozzle that shuts off automatically when the handle is released.
  • No use of potable water for construction purposes, including washing streets, backfill, and dust control unless no other source of water or other method can be used.
  • No use of water for decorative fountains or the filling or topping off of decorative lakes or ponds. Exceptions are made for use of recycled water, or to sustain aquatic life, provided that such animals are of significant value and have been actively managed within the water feature prior to declaration of a supply shortage.*

* Filling or re-filling of swimming pools and spas is allowed.

Drought FAQs

Is the drought over?

No. While our water supply outlook is much improved, the Governor’s emergency drought declaration remains in effect. Locally, the Santa Clara Valley Water District (District) is maintaining their call for conservation and limiting outdoor watering of ornamental landscape to a maximum of three days per week.

What is the conservation target?

The District took action on January 24, 2017 to maintain their call for 20% conservation. The District’s 13 water retailers, including SJW, are being asked to adopt this target and to implement conservation measures to achieve it.

Are drought allocations and surcharges still in effect?

In light of improved water supply conditions, SJW’s drought allocations and surcharges in Schedule 14.1: Water Shortage Contingency Plan with Staged Mandatory Reductions and Drought Surcharges are no longer in use. Schedule 14.1 and all of the water use restrictions defined therein will remain in effect in light of the continued calls for conservation by the Santa Clara Valley Water District and the State Water Resources Control Board. The drought allocations and surcharges are no longer in use effective February 1, 2017.

Recent State and Local Actions


The information provided on this web site, including water usage by customers, has been prepared solely for informational purposes. Such information does not reflect, nor is it indicative of, past or future financial performance or results of operations of the company, and you should not place undue reliance on such information in any decision to invest in our securities. For a detailed discussion of various factors affecting the revenue and other metrics of financial performance of the company, as well as risk factors associated with water conservation efforts, please see SJW Group’s filings with the Securities and Exchange Commission, including its annual report on Form 10-K and quarterly reports on Form 10-Q. We do not guarantee the accuracy or completeness of the information provided on this web site and we assume no liability for damages resulting from or arising out of the use of such information.

This web site may contain certain forward-looking statements, including but not limited to, statements relating to the purposes and effects of water conservation efforts, customer water usage, and plans and strategies in response to the drought. These forward-looking statements involve known and unknown risks, uncertainties and other factors which may cause the actual results and financial performance of SJW Group to be materially different from any future results or financial performance expressed or implied by such forward-looking statements. Such risk factors may include, but are not limited to, changes in the regulatory environment; fluctuations in customer demand for water due to possible restrictions of use, seasonality, and weather; and changes in water supply, water supply costs or the operational mix of water supply. Other factors that may cause actual results or financial performance to materially differ are described in SJW Group's most recent reports on Form 10-K, Form 10-Q and Form 8-K filed with the Securities and Exchange Commission. SJW Group undertakes no obligation to publicly update or revise any forward-looking statement, whether as a result of new inform

Monthly Water Usage

Monthly usage for 2017 through present:


  • July - 23% reduction
  • June - 22% reduction
  • May - 31% reduction
  • April - 31% reduction
  • March - 32% reduction 
  • February - 23% reduction
  • January - 12% reduction 


  • January - 9% reduction
  • February - 7% reduction
  • March - 27% reduction
  • April - 35% reduction
  • May - 28% reduction
  • June - 21% reduction
  • July - 23% reduction
  • August - 23% reduction
  • September - 19% reduction
  • October - 19% reduction
  • November - 14% reduction
  • December - 28% reduction


  • January - 15% reduction
  • February - 24% reduction
  • March - 30% reduction
  • April - 40% reduction
  • May - 28% reduction
  • June - 24% reduction
  • July - 23% reduction 
  • August - 21% reduction
  • September - 18% reduction
  • October - 18% reduction
  • November - 27% reduction
  • December - 20% reduction

We believe our conservation measures are working as intended and continue to closely monitor the water supply situation and evaluate the results of the conservation efforts. With the heavy usage summer months ahead, additional efforts from customers are needed to meet the 20% reduction target.