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40 Years and Counting
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For Your Business
For Your Home
For Your Business
Customer Care
Start, Stop or Transfer Service
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Reading Your Meter
Rates & Regulations
General Rate Information
Filings with the California Public Utilities Commission
Service List Subscribers
SJWC Notice of Increase in Water Rates
Notification of Application by San Jose Water…
Tariff Book
Preliminary Statement and Service Area Maps
Contracts & Deviations
Rules
Forms
General Rate Schedules for Billing
Tiered Rates
Water Rate Assistance Program (WRAP)
Service Interruptions
General Information
Request a Service Call
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About San Jose Water
Rules
Rule No. 1
- Definitions
Rule No. 2
- Description of Service
Rule No. 3
- Application for Service
Rule No. 4
- Contracts
Rule No. 5
- Special Information Required on Forms
Rule No. 6
- Establishment and Re - establishment of Credit
Rule No. 7
- Deposits
Rule No. 8
- Notices
Rule No. 9
- Rendering and Payment of Bills
Rule No. 10
- Disputed Bills
Rule No. 11
- Discontinuance and Restoration of Service
Rule No. 12
- Information Available to Public
Rule No. 13
- Temporary Service
Rule No. 14
- Continuity of Service
Rule No. 14.1
- Water Conservation and Rationing Plan
Rule No. 15
- Main Extensions
Rule No. 16
- Service Connections, Meters, and Customer's Facilities
Rule No. 17
- Standards for Measurement of Service
Rule No. 18
- Meter Tests and Adjustment of Bills for Meter Error
Rule No. 19
- Service to Separate Premises and Multiple Units, and Resale of Water
Rule No. 20
- Water Conservation
Rule No. 21
- Military Family Relief Program
Rule No. 22
- Customer Information Sharing