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Offices and Payment Locations
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The Main Headquarters for San Jose Water Company is located at:
110 W. Taylor St.
(map)
San Jose, CA 95110
(408) 279-7900 (Customer Service)
(408) 279-7800 (For Other Departments)
(408) 279-7917 (FAX)
Office Hours: 8:00am to 5:30pm (Monday-Friday)
e-mail: customer_service@sjwater.com
The office will be closed on the following 2008 holidays:
| 1/1-New Years Day |
9/1-Labor Day |
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| 1/21-Martin Luther King |
10/13-Columbus Day |
| 2/18-Presidents' Day |
11/11-Veteran's Day |
| 3/31-Cesar Chavez Birthday |
11/27 & 28-Thanksgiving & day after |
| 5/26-Memorial Day |
12/25 & 26-Christmas Day & day after |
| 7/4-Independence Day |
1/1/2009-New Year's Day |
Prior to the due date on your bill, you may bring your payment to our ONLY AUTHORIZED payment location:
UPS Store
2530 Berryessa Rd.
San Jose, CA 95132
Phone: 408-259-5800 |
For Portable Meter Pick-Up, please go to our Bascom Avenue location:
Purchasing Department
1251 South. Bascom Avenue (map)
San Jose CA 95128
Phone: 408- 279-7836
Hours: 7:30am to 3:30pm (Monday-Friday)
For Engineering Information regarding Static Water Pressure, Water Flow information, Map requests or General Engineering information contact us at: engineering_dept@sjwater.com - (In the SUBJECT line include the words "Water Pressure", "Water Flow", "Map" or "General Information").
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