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Another cold blast of air may hit the area as it did during the December 1990 "freeze". The best response is to be prepared. To prevent frozen and burst pipes from occurring, customers should take the following actions: |
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Insulate any exposed pipes with insulation tape, newspapers, towels or blankets. This will help prevent the pipes from freezing. |
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Keep a trickle of water flowing from an indoor faucet can help keep pipes from freezing during a cold spell. Don't waste the water - save it and use it for other purposes.
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Turn your house valve off to prevent further damage if your pipes have burst inside your home. Then, make repairs yourself or call a plumber. The house shut-off valve is usually located at the base of the hose bib at the front of your house. The valve turns clockwise to close. |
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 Insulate your pipes to prevent freezing. We do not recommend using blowtorches to thaw frozen pipes.
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San Jose Water Company can shut your water off in case of emergency. However, we do not make repairs beyond the meter connection on the customer's side of the water meter.
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