According to the PayItGreen Alliance, by having your bills delivered electronically and paying them online, your household can annually:
Save 6 pounds of paper
Save 23 pounds of wood
Avoid producing 29 pounds of greenhouse gas emissions
If you prefer to have your bill automatically paid using your checking or savings account, please enroll in our automatic payment service (APS) and the full amount of your bill will be automatically deducted from your bank account approximately 21 days after you receive the bill.
Fill out the APS Enrollment form and push the "Enroll" button.
Need to update your banking information and you are not enrolled in paperless billing?
If you are already enrolled in the automatic payment service plan and your bank information has changed, please fill out an automatic payment service application and send the application along with a voided check to:
San Jose Water Company
110 West Taylor Street
San Jose, CA 95196
Need to update your banking information and you are already enrolled in paperless billing?
Use these helpful tips to ensure a smooth payment process:
Please do not mail cash.
Make checks payable to "San Jose Water Company".
Please do not staple or tape your check to the payment coupon.
Write your San Jose Water Company account number on the check.
Pay by Phone
Call 1 (855) 771-7900 to use our automated payment service to pay your bill using your checking or savings account.
To best utilize this service, please have the following information available:
Your San Jose Water Company 11-digit account number
Your bank account routing number
Your checking or savings account number
This service is available 24 hours a day, 7 days per week and is free of charge.
*If you are subject to disconnection of service for non-payment or have already been disconnected, you must speak with a customer service representative by calling 408-279-7900, Monday through Friday, between 8:00AM and 5:30PM.
Pay in Person
San Jose Water Company's Customer Service Department is located at: