Contact Us

 

The Main Headquarters for San Jose Water Company is located at:

110 W. Taylor St. (map)
San Jose, CA 95110
(408) 279-7900 (Customer Service)
(408) 279-7800 (For Other Departments)
(408) 279-7917 (FAX)

Office Hours: 8:00am to 5:30pm (Monday-Friday)
e-mail: customer.service@sjwater.com

Mail Payments to:

110 W. Taylor Street
San Jose CA 95110-2131

The office will be closed on the following 2014 holidays:

  • 1/1 - New Years Day
  • 1/20 - Martin Luther King Day
  • 2/17 - Presidents' Day
  • 3/31 - Cesar Chavez Day
  • 5/26 - Memorial Day
  • 7/4- Independence Day
  • 9/1 - Labor Day
  • 10/13 - Columbus Day
  • 11/11 - Veteran's Day
  • 11/27 & 28 - Thanksgiving Holiday
  • 12/25 - Christmas Day


For Portable Meter Pick-Up, please go to our Bascom Avenue location:

Purchasing Department
1251 S. Bascom Avenue (map)
San Jose CA 95128
Phone: 408-279-7836 (Purchasing Department)
Hours: 7:30am to 3:30pm (Monday-Friday)

For Engineering Information regarding Static Water Pressure, Water Flow information, Map requests or General Engineering information contact us at: .(JavaScript must be enabled to view this email address).