Contact Us

 

The Main Headquarters for San Jose Water Company is located at:

110 W. Taylor St. (printable map)
San Jose, CA 95110
(408) 279-7900 (Customer Service)
(408) 279-7800 (For Other Departments)
(408) 279-7917 (FAX)

 

Office Hours: 8:00am to 5:30pm (Monday-Friday)

e-mail: customer_service@sjwater.com

 

Mail Payments to:

PO Box 229
San Jose CA 95103-0229

The office will be closed on the following 2012 holidays:

  • 1/2-New Years Day
  • 9/3-Labor Day
  • 1/16-Martin Luther King Jr.
  • 10/8-Columbus Day
  • 2/20-Presidents' Day
  • 11/12-Veteran's Day
  • 3/30-Cesar Chavez Birthday
  • 11/22 & 23-Thanksgiving Holiday
  • 5/28-Memorial Day
  • 12/24 & 25-Christmas Holiday
  • 7/4-Independence Day
  • 1/1/2013-New Year's Day
     

 

For Portable Meter Pick-Up, please go to our Bascom Avenue location:

Purchasing Department
1251 S. Bascom Avenue (printable map)
San Jose CA 95128
Phone: 408-279-7836
Hours: 7:30am to 3:30pm (Monday-Friday)

For Engineering Information regarding Static Water Pressure, Water Flow information, Map requests or General Engineering information contact us at: engineering_dept@sjwater.com - (In the SUBJECT line include the words "Water Pressure", "Water Flow", "Map" or "General Information").