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SJWater HUB logo

SJWater HUB

SJWaterHUB has launched!

Use SJWaterHUB to pay your bill, track your water usage and manage your accounts — all in one spot. 

  • Better account management and bill payment tools

And once your smart meter is installed: 

  • Access your daily water data

  • Set alerts for unplanned water use

  • Sign up for notifications indicating a possible leak

FAQs

Where do I pay my SJW bill? 

  • Register and log into SJWaterHUB to pay your water bill.
  • You’ll need a username and password.
  • Customers who currently pay their bill online will now need to pay their bill through SJWaterHUB. New users will need to create a profile. Existing users can continue to use current usernames and passwords. Everyone will need to register and use SJWaterHUB to pay and view bills online.

Will I still sign onto Invoice Cloud to pay my bills online? 

How do I log into SJWaterHUB? 

  • Follow the steps below.

If you’ve been using Invoice Cloud:

  • Go to sjwaterHUB.com
  • Enter your Invoice Cloud Username and Password, then Log In.
  • The Forgot Password box will appear (this only happens the first time you log into SJWaterHUB). Click OK.
  • Check your email for password reset instructions. You’ll need to enter a new password, then Submit.
  • You will be redirected back to the SJWaterHUB login page.
  • Enter your Username and NEW Password, then Log In.

Success! You should now be on the Account Summary page!


If you have NOT been using Invoice Cloud:

  • Go to sjwaterHUB.com
    • Click on Create a Profile.
  • Enter all required information, then Submit.  
  • Check your email for email verification code.
    • Enter the verification code, then Verify Code.
  • Once the code is verified, the registration is complete, then Go to Account Login.
  • This takes you back to the SJWaterHUB login page.
    • Enter your Username and Password, then Login.

Success! You should now be on the Account Summary page!

Find more FAQs here.

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Already have an online account with Invoice Cloud?

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New to SJWaterHUB?

Smart Meters

Smart meters allow you to see how much water you use – from laundry to irrigation. Learn more about your water use, and when your meter will be installed here

User Guide

If you need more help, we’ll have user guides with step-by-step instructions. Our helpful Customer Service team is also available at (408) 279-7900 or email us at: customer.service@sjwater.com